United Airlines O’Hare International Airport +1-888-839-0502

If you're traveling through Chicago, one name you're sure to encounter is United Airlines. As one of the primary carriers operating out of O'Hare International Airport, United has built a strong presence at United Airlines O'Hare International Airport which is located in Terminal 1. Whether you're a seasoned flier or a first-time traveler, understanding what to expect from this terminal can make your trip much smoother.

This in-depth guide covers everything about United Airlines ORD Terminal Terminal 1—from its layout and services to transit options, lounges, dining, and more.

United Airlines Chicago O'Hare terminal?

United Airlines operates primarily out of Terminal 1 at Chicago O'Hare International Airport (ORD).  Terminal 1 is the main hub for United's domestic and select international flights. It features Concourses B and C, both of which are connected via an underground walkway. United check-in, security, United Club lounges, Polaris Lounge, and most departure gates are located here. Some United Express regional flights may also use Terminal 2, but all major United operations are centered in Terminal 1.

United Airlines Check-In and Boarding Services

One of the standout features at the United Airlines ORD Terminal is the flexible and modern check-in experience. Passengers can check in through multiple methods:

• Mobile App Check-In : Use the United app to check in 24 hours in advance and access your mobile boarding pass.

• Self-Service Kiosks : Located near the terminal entrance for fast, touch-screen check-in and baggage tagging.

• Assisted Counters : For international travelers, families, and those needing special assistance, staff are available to guide you through.

Premier Access lines and First Class counters are clearly marked, helping frequent travelers move through quickly. Once checked in, security checkpoints are only a short walk away.

Smooth and Secure Screening

Terminal 1 at United Airlines O'Hare International Airport features multiple TSA checkpoints, many equipped with:

• Standard security lanes

• TSA PreCheck for expedited screening

• CLEAR lanes for quick biometric verification

Digital monitors display wait times, and staff are stationed to help direct travelers efficiently. For families or those with accessibility needs, dedicated lanes and assistance are readily available.

United Lounges at ORD Terminal 1

If you want to unwind, work, or enjoy refreshments before your flight, the United Airlines ORD Terminal offers two types of premium lounges:

United Club

With access points in both concourses, United Club is ideal for eligible travelers and members. The lounge's offer:

• Light meals, snacks, and beverages

• Business services, printers, and Wi-Fi

• Comfortable seating and private rest areas

United Polaris Lounge

For international business-class passengers, the Polaris Lounge—located in Concourse C—offers a high-end experience featuring:

• Gourmet dining and full-service bar

• Spa-style shower suites

• Quiet zones and sleek modern furnishings

Both lounges are designed to give travelers a refreshing break before their journey continues.

Dining and Shopping at Terminal 1

Travelers passing through United Airlines O'Hare International Airport won't be disappointed by the variety of food and retail options available.

Dining Choices

• Quick meals : Sandwiches, salads, and international fast food

• Sit-down restaurants : American-style grills, Italian kitchens, and sushi bars

• Coffee and snacks : Starbucks and local cafés with grab-and-go offerings

You can enjoy a quick bite between gates or relax with a full meal during a layover.

Shopping Opportunities

From last-minute travel items to Chicago-themed souvenirs, Terminal 1 has something for every traveler:

• Tech and travel accessories

• Bookstores and newsstands

• Apparel and gifts

Many retail outlets are conveniently placed near the gates, so you won't need to wander far.

Accessibility and Family-Friendly Services

United Airlines ensures that every passenger passing through its ORD terminal has a stress-free experience, regardless of their needs.

Accessibility Features

• Elevators and ramps throughout both concourses

• Wheelchair assistance available upon request

• Braille signage and hearing assistance at information counters

Family Services

• Nursing rooms for mothers

• Family restrooms with changing stations

• Kid-friendly dining and snack options

The United Airlines ORD Terminal is designed to accommodate all travelers comfortably.

Ground Transportation and Connectivity

Getting to and from United Airlines O'Hare International Airport Terminal 1 is easy thanks to a variety of transportation choices:

• CTA Blue Line : Offers a direct rail link to downtown Chicago.

• Rideshares and Taxis : Available curbside at the terminal exit points.

• Rental Cars : Accessed via shuttle from the Multi-Modal Facility.

• Hotel Shuttles : Many area hotels offer complimentary rides to and from the terminal.

Short-term and long-term parking is also available in nearby garages, with regular shuttle service to the terminal entrance.

Connecting to Other Terminals

While most United Airlines flights depart from Terminal 1, some international connections may be located in Terminal 5. To make these connections easier, O'Hare operates the Airport Transit System (ATS):

• Free and fully automated

• Stops at all terminals and main parking areas

• Operates 24/7 with frequent departures

Clear signage and airport maps help guide travelers who need to move between terminals.

Expert Tips for Navigating United Airlines ORD Terminal

Make the most of your time at United Airlines O'Hare International Airport with these tips:

• Download the United app : Access mobile check-in, gate info, and real-time flight updates.

• Stay updated : Check gate changes on digital boards and the app.

• Travel during off-peak hours : Early morning or late-night flights may offer quieter terminal experiences.

• Use lounges if eligible : Relax, work, or eat before your flight in a peaceful environment.

• Label your luggage clearly : Makes baggage retrieval quicker and reduces the risk of loss.

Final Thoughts

The United Airlines ORD Terminal at United Airlines O'Hare International Airport is built for convenience, efficiency, and traveler satisfaction. From check-in to boarding, every feature is designed to enhance the passenger journey. Whether you're on a business trip or a family vacation, Terminal 1 provides all the tools you need for a smooth and comfortable experience.

Next time you're flying through Chicago, you can count on the United Airlines ORD Terminal to deliver top-tier service, modern facilities, and a hassle-free gateway to your destination.